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A

addAttribute(String, String) - Method in class org.opennms.api.integration.ticketing.Ticket
Adds a single free form attribute to the Ticket.

G

get(String) - Method in interface org.opennms.api.integration.ticketing.Plugin
DAO like get method to be implemented by HelpDesk specific plugin.
getAttribute(String) - Method in class org.opennms.api.integration.ticketing.Ticket
Gets a single free form attribute from a Ticket.
getAttributes() - Method in class org.opennms.api.integration.ticketing.Ticket
 
getDetails() - Method in class org.opennms.api.integration.ticketing.Ticket
TODO: This should probably turn into a collection of comments.
getId() - Method in class org.opennms.api.integration.ticketing.Ticket
This should be the ticket ID assigned by the HelpDesk system.
getModificationTimestamp() - Method in class org.opennms.api.integration.ticketing.Ticket
A timestamp to be used for optimistic locking with the trouble ticketing system
getState() - Method in class org.opennms.api.integration.ticketing.Ticket
Returns the current Ticket.State
getSummary() - Method in class org.opennms.api.integration.ticketing.Ticket
Returns a simple high level summary about the ticket that is generated from the Alarm logmsg.
getUser() - Method in class org.opennms.api.integration.ticketing.Ticket
User name owning/createing the ticket.

O

org.opennms.api.integration.ticketing - package org.opennms.api.integration.ticketing
 

P

Plugin - Interface in org.opennms.api.integration.ticketing
OpenNMS Trouble Ticket Plugin API
PluginException - Exception in org.opennms.api.integration.ticketing
Exception used to indicate failure of a Ticketing Plugin when updating a remote trouble ticket system
PluginException() - Constructor for exception org.opennms.api.integration.ticketing.PluginException
 
PluginException(String) - Constructor for exception org.opennms.api.integration.ticketing.PluginException
 
PluginException(Throwable) - Constructor for exception org.opennms.api.integration.ticketing.PluginException
 
PluginException(String, Throwable) - Constructor for exception org.opennms.api.integration.ticketing.PluginException
 

S

saveOrUpdate(Ticket) - Method in interface org.opennms.api.integration.ticketing.Plugin
DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.
setAttributes(Map<String, String>) - Method in class org.opennms.api.integration.ticketing.Ticket
Store a list of free form attributes in the Ticket.
setDetails(String) - Method in class org.opennms.api.integration.ticketing.Ticket
TODO: This should probably turn into a collection of comments or some such thing.
setId(String) - Method in class org.opennms.api.integration.ticketing.Ticket
The TicketerPlugin should set the ID.
setModificationTimestamp(String) - Method in class org.opennms.api.integration.ticketing.Ticket
 
setState(Ticket.State) - Method in class org.opennms.api.integration.ticketing.Ticket
Sets the Ticket state to one of the Ticket.State Enums.
setSummary(String) - Method in class org.opennms.api.integration.ticketing.Ticket
Set a summary into the ticket.
setUser(String) - Method in class org.opennms.api.integration.ticketing.Ticket
Set the user name owning the ticket.

T

Ticket - Class in org.opennms.api.integration.ticketing
OpenNMS Trouble Ticket Model class used to contain common ticket data by implementations of TicketerPlugin API.
Ticket() - Constructor for class org.opennms.api.integration.ticketing.Ticket
 
Ticket.State - Enum in org.opennms.api.integration.ticketing
Enumeration for representation of a Ticket's state.

V

valueOf(String) - Static method in enum org.opennms.api.integration.ticketing.Ticket.State
Returns the enum constant of this type with the specified name.
values() - Static method in enum org.opennms.api.integration.ticketing.Ticket.State
Returns an array containing the constants of this enum type, in the order they're declared.

A G O P S T V

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