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addAttribute(String, String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
Adds a single free form attribute to the Ticket.
G
get(String)
- Method in interface org.opennms.api.integration.ticketing.
Plugin
DAO like get method to be implemented by HelpDesk specific plugin.
getAttribute(String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
Gets a single free form attribute from a Ticket.
getAttributes()
- Method in class org.opennms.api.integration.ticketing.
Ticket
getDetails()
- Method in class org.opennms.api.integration.ticketing.
Ticket
TODO: This should probably turn into a collection of comments.
getId()
- Method in class org.opennms.api.integration.ticketing.
Ticket
This should be the ticket ID assigned by the HelpDesk system.
getModificationTimestamp()
- Method in class org.opennms.api.integration.ticketing.
Ticket
A timestamp to be used for optimistic locking with the trouble ticketing system
getState()
- Method in class org.opennms.api.integration.ticketing.
Ticket
Returns the current
Ticket.State
getSummary()
- Method in class org.opennms.api.integration.ticketing.
Ticket
Returns a simple high level summary about the ticket that is generated from the Alarm logmsg.
getUser()
- Method in class org.opennms.api.integration.ticketing.
Ticket
User name owning/createing the ticket.
O
org.opennms.api.integration.ticketing
- package org.opennms.api.integration.ticketing
P
Plugin
- Interface in
org.opennms.api.integration.ticketing
OpenNMS Trouble Ticket Plugin API
PluginException
- Exception in
org.opennms.api.integration.ticketing
Exception used to indicate failure of a Ticketing Plugin when updating a remote trouble ticket system
PluginException()
- Constructor for exception org.opennms.api.integration.ticketing.
PluginException
PluginException(String)
- Constructor for exception org.opennms.api.integration.ticketing.
PluginException
PluginException(Throwable)
- Constructor for exception org.opennms.api.integration.ticketing.
PluginException
PluginException(String, Throwable)
- Constructor for exception org.opennms.api.integration.ticketing.
PluginException
S
saveOrUpdate(Ticket)
- Method in interface org.opennms.api.integration.ticketing.
Plugin
DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.
setAttributes(Map<String, String>)
- Method in class org.opennms.api.integration.ticketing.
Ticket
Store a list of free form attributes in the Ticket.
setDetails(String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
TODO: This should probably turn into a collection of comments or some such thing.
setId(String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
The TicketerPlugin should set the ID.
setModificationTimestamp(String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
setState(Ticket.State)
- Method in class org.opennms.api.integration.ticketing.
Ticket
Sets the Ticket state to one of the
Ticket.State
Enums.
setSummary(String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
Set a summary into the ticket.
setUser(String)
- Method in class org.opennms.api.integration.ticketing.
Ticket
Set the user name owning the ticket.
T
Ticket
- Class in
org.opennms.api.integration.ticketing
OpenNMS Trouble Ticket Model class used to contain common ticket data by implementations of
TicketerPlugin
API.
Ticket()
- Constructor for class org.opennms.api.integration.ticketing.
Ticket
Ticket.State
- Enum in
org.opennms.api.integration.ticketing
Enumeration for representation of a Ticket's state.
V
valueOf(String)
- Static method in enum org.opennms.api.integration.ticketing.
Ticket.State
Returns the enum constant of this type with the specified name.
values()
- Static method in enum org.opennms.api.integration.ticketing.
Ticket.State
Returns an array containing the constants of this enum type, in the order they're declared.
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